Tag Archives: design for business

design for business

Business-Oriented Design. Know Your Target.

Successful business in never a simple game: it is the complex mechanism and to make it work, we have to know the factors of influence and methods of their effective combination. Design is definitely one of those secrets which can have a great impact on profits and promotion. Moreover, this is the coin of two sides, because real design is not only about the nice skin and stylish look but also about functionality and utility. So, today we continue the series of posts devoted to design for business goals. 

 

Earlier we have already published the glossary posts with key notions for the topics of business terms and abbreviations useful for designers as well as highlighted some aspects in more details in the free ebook «Design for Business». This time let’s add some deeper insights into the essence of setting and exploring the target of the product and the mutual influence of design and marketing have on each other.

 

design process

 

Marketing

 

«Marketing is a contest for people’s attention». Seth Godin

 

Definition. In general terms, marketing is the set of studies and methods devoted to the management of exchange relations. Basically, it is the multi-layered process whose aim is to connect the products with the customers. It can involve the variety of advertising and promotional activities, market and customer research, organization of sales, direct and indirect communication with the target audience. In terms of tough and diverse competition on most markets nowadays, marketing is the strategy and the trophy to achieve is users’ and customers’ attention.

 

Design aspect. Design and marketing have been supporting each other for many decades, so there are two basic directions of their connection.

 

The direction from marketing to design means involving techniques of marketing into the design process from the early stages of product creation or updates. The cases when marketing strategy is thought out from the stage of ideation on the future product makes design even more meaningful: not only do designers create the product solving users’ problems or satisfying needs, but also set the channels and ways how product can be noticed by the customer, how it can get interesting for target user and what are the ways to show its benefits effectively. Knowing all that stuff, the designers can find the appropriate UX — the logic of the product and UI — visual presentation of its features. Each tiny element or aspect like the color or shape of a button to the global approach to color palette, the choice of fonts and the space between elements on the page or screen, every transition and microinteraction designed properly and applied wisely can have a huge impact on the success of the product and its ability to fulfill the business goals.

 

web design tubik

Web design for e-commerce: Vinny’s Bakery

 

Moreover, it must be said: the high-quality user-friendly product is the best marketing strategy. That is why design plays the crucial role as it creates the features and the wrapping able to attract users’ and engage them, spark the wish to use it again and make it helpful so that users could have the solid reason to love it.

 

The reverse direction from design to marketing means that design itself becomes a powerful way to present the product or even the person on the market. Design solutions applied for creating commercial, corporate or personal identity through branding become the foundation for the marketing strategy, in most cases starting from the moment when the product gets its sign of distinction such as logo or icon. Designers create visual support of the promotional campaigns from posters, leaflets, and brochures to complex sets of branded items and corporate interior style of point-of-sales. As long as people are the creatures of not only physical but also social and aesthetic nature, design is going to take a big part of any business success.

 

business cards design

Corporate branding: design of business cards

 

Anyway, marketing is the point where people who create the product and those who build the bridge between the product and the customer should have the same goals: to provide users/customers with something that will be helpful and satisfying their needs. To do that, first of all, it’s important to set the group for which it is created and analyze what its preferences are.

 

Target audience

 

«In sales there are going to be times when you can’t make everyone happy. Don’t expect to and you won’t be disappointed. Just do your best for each client in each situation as it arises. Then, learn from each situation how to do it better the next time.» Tom Hopkins

 

Definition. The term «target audience» comes from the spheres of publishing, in which it means the readers intended for the particular book or edition, and marketing, in which it sets behind the group of customers potentially interested in the particular product or service. The quickly developing sphere of digital products such as websites or applications absorbed this term immediately meaning the audience which presents the potential users of the specific app or website. 

 

Certainly, for many creators, it can be hard initially to find out what their target audience is: they would like this product to be used and loved by everyone. Still, in real life, it’s a sort of utopia which can become a death knell for the product. Selecting the core target audience and then, if needed and possible, broaden the abilities of the product to make it attractive and useful for the broader circle of users in many cases proves itself as much more successful and effective strategy. Setting the priorities, it’s easier to concentrate on key functionality and make it faster than trying to satisfy everyone at once.

 

wedding planner app UI design

App design for wedding planner

 

Design aspect. As we mentioned in the ultimate guide to creating a mobile application, user research and market research are highly advisable to be done at the start of the creative process to provide the designer or the creative team with understanding what their target audience is:

— what their interests and wishes are

— what kind of communication and lifestyle is convenient and common for them

— what problems they have and which of them the designed product solves

— what are the typical environments when they use this kind of products

— where they could get the information about the product

— what could stimulate them to try the product

— what could engage them to get back to it again after the first experience

— what could involve them into using the product on the regular basis

— what could make this product different from the others on the market for the target users.

 

Joel Anderson said, “You can’t just open a website and expect people to flood in. If you really want to succeed you have to create traffic.” Design is one of the powerful methods to do it, especially in cases when it’s strengthened with appropriate copy and general content selection. Creating custom graphics, supporting microinteractions with motion, writing clear, concise and informative copy, choosing readable fonts and nice color combinations, setting landing pages for specific purposes instead of sending the user to the tons of information on the home page of the website, you can directly attract and create traffic that will give profits and support the thriving business.

 

toonie alarm UI design

Funny and bright design for Toonie Alarm

 

upper app UI design case study

Minimalistic and elegant design for Upper App

 

Targeting

 

«You can’t wait for customers to come to you. You have to figure out where they are, go there and drag them back to your store.» (Paul Graham)

 

Definition. Briefly, targeting is another term from marketing widely applied in the sphere of digital design. It is usually associated with the strategy and techniques of the particular target audience to find the best and the shortest ways to attract their attention to the particular product.  

 

Design aspect. The scheme is very simple: when you shoot without seeing your target, the chance that you will score exists but its miserably slim. If you shoot seeing the target, the chances grow. The closer you come to your target, the higher becomes the possibility of hitting the mark. 

 

This metaphor successfully works in both marketing and design. Having set who the potential user of the designed website or app is and researching the basic and extended data about this group of users, designers are able to create the solutions which will get close to the user along one or several factors. Let’s briefly review what aspects and factors can influence this process setting the directions of targeting.

 

Geographic targeting. Location of the person is important to set the cultural background as well as the natural environment of using the product. It means that even one product can be different in some visual features or operational performance to satisfy users from the particular country or region, up to having different names to sound more catchy or informative on the local market.

 

Gender targeting. If you know that your target audience is mostly man or mostly women, this kind of data can have a great impact on design solutions based on the psychological and perceptional difference. Even such a basic aspect as color choice can be highly influenced by the gender of core target audience. 

 

Psychographic targeting is grounded on knowledge of motives which move the user to try this type of product. It is based on deep knowledge of the typical lifestyle, interests etc.

 

Demographic targeting happens when creators and marketers are focused on catching attention and involving a particular demographic group, for example, based on age, ethnicity, income, qualification, marital status, having kids etc.

 

Behavioral targeting is based on defining the target audience along the particular models of behavior, for example, young adults regularly visiting night clubs or people buying coffee and drinking it on the go. 

 

ui animation design tubik

Night in Berlin App

 

Understanding the process and methods of targeting and getting this sort of knowledge enables designers to choose the shortcuts to users’ needs and wishes. That is why in cases of outsourcing design it’s highly advisable to take all the chances of getting maximum possible information about the potential users and business goals from the customer. One of the good methods is creating user personas, user stories and user cases, on which we will give more details in our next posts.

 

Recommended reading

 

Hopefully, these insights will somehow help designers to get closer to the market creating goal-centered products for various businesses. Before soon, we will definitely provide you with new posts and thoughts on this theme, meanwhile here is the list of recommended articles which could be helpful.

 

Personas Make Users Memorable for Product Team Members

5 ways design and marketing can work together better

One Persona to Rule Them All

Designing for your target audience

Matching site design to your target demographic

Short but Vital. Key Abbreviations in Design for Business.

The Importance of Design in All Marketing Campaigns


Welcome to see the designs by Tubik Studio on Dribbble and Behance

Welcome to read or download the free ebook «Design for Business»

Bakery website design case study tubik

Case Study: Vinny’s Bakery. UI Design for E-Commerce.

Design for e-commerce platforms is a special field of knowledge and practice. On the one hand, there are more and more users with an average or high level of tech literacy, who trust this way of shopping and are open to buying online. On the other hand, the level of competition in the field is also becoming more diverse and comprehensive with the constantly increasing number of services and platforms for selling and buying via the Internet. 

 

In one of the chapters of our e-book «Design for Business», the success of e-commerce activity depends on several factors among which:

 

— the quality of the product or service offered

— the quality of the content presenting the offer to customers

— the quality of design for the electronic platform — website and/or mobile application — via which the sales are going to be delivered.

 

So, it’s easy to see that UI/UX design for digital products of this kind plays the vital role. Thoroughly thought-out logic and transitions, simple and clear microinteractions, fast feedback from the system, attractive product presentation, easy payment flow and plenty of other details and features can directly influence increasing profits for the business involved in such a popular e-commerce game. This is the field where designers and business experts can work as one team for good of everyone, first of all of the target user.

 

Today’s case study is all about this theme: it presents the UI concept for Vinny’s Bakery website. 

 

tubik studio landing page design

 

Task

 

UI/UX design of a website for a small elite bakery selling fresh hand-made bread.

 

Process

 

Designing e-commerce website or mobile app, designers should definitely consider the following aspects:

 

  • operational simplicity
  • strong branding
  • security of users’ data
  • effective use of visual elements
  • clear data presentation via menus, catalogs etc.
  • user’s ability to leave feedback about goods and services
  • easily available general and contact information about the business providing goods or services
  • design that supports the offer not overshadowing it.

 

Grounded on these general principles, Tubik designer Ernest Asanov studied the trends on the market and analyzed the potential target audience of customers who would actually buy the goods, not just watched the offers. On the basis of the obtained data, in UI design he followed the philosophy of minimalism which is user-friendly, attractive and informative.

 

tubik_studio_website_ui_bakery

 

The website promotes a small bakery selling homemade bread. The home page presents the service, providing the links giving more information about the company and the items it offers as well as links to social accounts. The designer was keen to activate different techniques of visual perception via headline, images, background and copy block so that users could get the basic information immediately and got the warm feeling of freshly baked bread. On the basis of the design solutions, it is easy to assume that this is the service positioning itself as a producer and seller of upmarket products which are exclusively hand-made and presumably because of that reason cost higher than average bread in the supermarket. Harmony is the style provided by the webpage: dark background, branding element as a central element of a header, strong and clear headline establishing positive emotional message, visual elements enabling immediate perception of the theme and setting strong visual association with tasty pastry, short text block describing basic benefits of the product and clear visible call to action.

 

Bakery website catalog design ui

 

The next webpage to look at is the catalog of the offered products: again, it supports the user with the prominent and high-quality photos of actual products with brief core information on every position. Users can also quickly review the rating of every item and its price. Horizontal scroll is applied for seeing more positions, that’s why the last item is shown not in a full view to let the user see that this is the direction of scrolling. Call-to-action button, via which the user can add the item to the cart, is designed with a different color comparing to all the other elements of the interface, and this technique allows making CTA prominent and seen immediately. Such an interface lets users add goods right from the catalog without the necessity to go to the page of this particular position. It’s a user-friendly way to go, especially for loyal customers who know well the quality and tastes of the presented bread and wouldn’t like to spend their time on additional transitions just to put the item into their cart. Still, if the user wants to know more about the particular item, it’s easy to do by just clicking or tapping on it in the list.

 

bakery website product page ui

 

Clicking on a particular item, users get the access to more detailed information about the bakery item, including the description, weight of the pack, nutritional rates, rating, price and CTA button. The photo of the item remains the only pictorial element of visual support which makes the interface concise and non-distracting. 

 

Bakery website animation

 

Here you can see the full set of the transitions: you can see that header and footer are fixed, the horizontal scrolling opens more positions in the catalog and strengthens the feeling of the minimalistic and focused interface. The interactions are supported with smooth and unobtrusive animation making the interface even more stylish via the imitation of interaction with physical objects in the real world.

 

Another aspect to mention generally about this web design concept is typography which presented on more object of the thorough creative search for the designer and resulted in the combination of fonts, that are effectively contrast and easily readable. Color applied for headings presented in bold and prominent font and applying uppercase letters echoes the color typical for the freshly baked bread, while the color of copy blocks sets the visual association with the flour on the baker’s table — the element which is used on the background imitating the cooking worktop. Therefore, all those elements get visually connected to each other and present the web interface which looks harmonic and consistent. These are the feelings playing the significant role in building up the positive user experience and attracting buyers to use the service again and again.

 

designers tubik teamwork

 

No doubt, new day will bring fresh challenges which will result in practical case studies for Tubik Blog readers. Stay tuned, have a tasty day and don’t miss the new posts!


Welcome to see the designs by Tubik Studio on Dribbble and Behance